FAQ

  • Shipping Costs are calculated after entry of delivery address at checkout.

    For LOCAL (Surfcoast, Geelong and Bellarine Peninsula) orders, we offer a flat fee of $14.95 for packaging and delivery.

    Delivery to all other areas of Australia is calculated by order weight.

    Photographic Prints are custom printed to order

    * Please allow 14 business days for delivery of unframed fine art prints.

    * Please allow 28 days for delivery of framed artworks. Your artwork is printed to order and personally signed by Marina Oliphant before being delivered to Oak Framing to be custom framed and finished.

    For international orders, please email hello@oliphantphotoart.au for a shipping cost estimate and delivery timeframe.

  • For international orders, please email hello@oliphantphotoart.au for shipping price calculation and delivery timeframe. International orders can be arranged via email and paid via PayPal once final price quotation has been accepted.

  • Purchases of unframed photographic prints and framed artworks are final, as the are made to order. We are unable to offer exchanges or grant refunds for change of mind.

  • We take every measure to ensure your framed print arrives safely. However, if your framed artwork or unframed print has been damaged in transit, please photograph the condition of the packaging and artwork upon arrival, and contact us at your earliest convenience (within 7 days of delivery).

    Pleas keep all original packaging and the print/artwork in order for us to review and process your claim efficiently.

  • If you’re a home-stager, interior designer, architect or Airbnb host, please email hello@oliphantphotart.au to apply to become a trade partner.

    Once successfully registered, you will receive a trade discount code.

    Oliphant Photo Art can supply high-volume artworks for hospitality, accommodation and corporate fit-outs, through to residential design and real-estate staging companies.

  • If you need help deciding on the perfect artwork for your space, or recommendations for print pairings, please email hello@oliphantphotoart.au to engage our complimentary design service. You may wish to attach a phone image of your space, into which we can digitally superimpose a selection of artworks. We’ll email you back these images, to assist in your decision-making.

    If you would like to order an artwork at a custom size not listed in our available options, please contact us to see if this is possible.